Last Updated: January 2026

KV99 Terms and Conditions — Bangladesh Online Betting Platform

Please read these terms and conditions carefully before using KV99. By registering or using the platform, you are deemed to have accepted all terms.

Account Registration

Each user may open only one account. Registration with accurate information is mandatory. Providing false information may result in account termination.

Deposits & Withdrawals

Deposits can be made via bKash, Nagad, and Rocket. KYC verification must be completed before making a withdrawal. Minimum and maximum limits apply to each transaction.

Bonus Terms & Conditions

All bonuses have specific wagering requirements. Bonuses will be voided if abuse is detected or if claims are made from multiple accounts.

Betting Rules

All betting is conducted fairly and transparently. Any involvement in match fixing or fraudulent betting will result in immediate account suspension.

Security & Privacy

Your personal information is kept secure. It is not shared with third parties. Keeping your password safe is your responsibility.

Responsible Gaming

KV99 is strictly for users aged 18 and above. Use our responsible gaming tools to help prevent addiction.

1. General Terms

Welcome to the KV99 platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between KV99 and its users. By accessing or using the KV99 website, mobile app, or any of its services, you automatically agree to these Terms.

These terms and conditions are governed by applicable laws of Bangladesh. KV99 reserves the right to amend these terms at any time. Changes take effect as soon as they are published on the website.

Important: Please read these terms and conditions in full. By accessing or using the platform, you are deemed to have accepted all terms.

KV99 provides services for entertainment purposes only. We are committed to responsible gaming and always encourage our users to develop healthy gaming habits.

2. Account Registration

To open an account with KV99, users must meet the following requirements:

  • You must be at least 18 years of age.
  • Each person may register only one account.
  • Complete and accurate information must be provided at the time of registration.
  • The mobile number and email address provided must be your own.
  • Keeping your account password secure is entirely the responsibility of the user.
  • Your account must not be shared with or used by anyone else.

If multiple account registrations are attempted or false information is provided, KV99 reserves the right to terminate the account without prior notice, and any associated balance may be forfeited.

If any information provided at registration changes, you must notify customer support immediately. KV99 will not be liable for any transaction issues arising from failure to update your details.

3. Identity Verification (KYC)

KV99 is a safe and transparent platform. As part of this commitment, we follow the Know Your Customer (KYC) process. Identity verification is mandatory before making withdrawals or for transactions above a certain amount.

  • A scanned copy of your National ID (NID) or passport may be required.
  • Bank account or mobile banking verification details may be required.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • All submitted documents are stored with the highest level of security.
Anti-Money Laundering: KV99 strictly adheres to its anti-money laundering policy. Any suspicious transactions are automatically flagged for review.

4. Deposit Rules

Deposits at KV99 can be made via bKash, Nagad, Rocket, and other approved payment methods. Please note the following important deposit rules:

  • Minimum deposit amount: ৳200.
  • A maximum limit applies per deposit — see the payments page for details.
  • Deposits must be made from your own account — third-party deposits are not permitted.
  • Successful deposits are typically credited to your account within 1–15 minutes.
  • After making a deposit, please verify your balance before placing bets on cricket or any other game.

KV99 is not responsible for any delays caused by payment providers. However, our support team is always available to assist if any issues arise.

5. Withdrawal Rules

The following rules apply to all withdrawals from KV99:

  • Minimum withdrawal amount: ৳500.
  • Withdrawals can only be made to your registered mobile banking number.
  • Withdrawals will not be processed until KYC verification is complete.
  • Withdrawals are typically processed within 30 minutes to 24 hours.
  • Wagering requirements must be met before withdrawing bonus funds.
  • Daily and monthly withdrawal limits apply.
Tips: To receive withdrawals faster, complete your KYC verification in advance and ensure your mobile banking number is correct.

If fraud is suspected, KV99 may temporarily place a withdrawal on hold pending investigation. If the investigation clears the user, the withdrawal will be processed immediately.

6. Betting Rules

All users must follow the specific rules that apply to betting on KV99. These rules apply equally to everyone:

  • Once a bet is confirmed, it cannot be changed or cancelled, unless the cash-out feature applies.
  • Odds in live betting may change in real time.
  • If an event is cancelled or postponed, bets will be refunded.
  • KV99 reserves the right to void any bet placed at incorrect odds due to a technical error.
  • Multiple bets on a single event are allowed, subject to account limits.
  • Separate rules apply for Sports Betting, Live Casino, and slots games.

In the event of a dispute over an outcome, KV99's decision shall be final. All disputes must be submitted through customer support, and KV99 will endeavour to resolve them within 48 hours.

7. Bonus & Promotion Terms

KV99 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the offer page. General bonus rules:

  • Accepting any bonus is optional. If you do not wish to claim a bonus, please inform customer support.
  • The welcome bonus is for new users only and can be claimed once.
  • Specific wagering requirements must be met before withdrawing bonus funds.
  • Bonuses have a limited validity period — any unused bonus will be automatically cancelled upon expiry.
  • Bonus abuse across multiple accounts or as part of a group will result in all associated accounts being terminated.
  • While using a bonus, restrictions may apply to certain games or betting categories.
Warning: KV99 monitors accounts to prevent bonus abuse. If unusual betting patterns are detected, the account may be subject to investigation.

8. VIP Program Terms & Conditions

KV99's VIP program offers exclusive benefits to regular members. VIP terms and conditions:

  • VIP points are earned based on betting and gaming activity.
  • Points are valid for 30 days — they may decrease if there is no activity within that period.
  • VIP tier reviews are conducted at the beginning of each month.
  • VIP benefits are non-transferable.
  • KV99 reserves the right to modify the VIP program terms at any time.

VIP benefits include enhanced cashback, faster withdrawals, a dedicated account manager, and access to exclusive tournaments. Visit the VIP page for more details.

9. Responsible Gaming Policy

KV99 is firmly committed to responsible gaming. We want all our members to play in a healthy and enjoyable way, without ever overspending.

  • KV99 is intended for users aged 18 and above only.
  • You can set your own deposit limits, session limits, and betting limits.
  • Self-exclusion can be activated if needed.
  • If you notice signs of gaming addiction, please reach out to our support team.

To learn more about responsible gaming, visit our Responsible Gaming page page.

10. Prohibited Activities

The following activities are strictly prohibited on KV99:

  • Creating or operating multiple accounts.
  • Abusing bonuses or exploiting any loophole to gain bonus benefits.
  • Betting using match fixing or insider information.
  • Using automated software or bots for betting or gaming.
  • Using the platform for money laundering or processing illegal funds.
  • Operating an account on behalf of a third party or placing bets for someone else.
  • Attempting to find or exploit security vulnerabilities on the platform, or attempting to hack it.
  • Registering with false information or submitting fraudulent KYC documents.

If any of the above activities are detected, the account will be immediately terminated and all balances may be forfeited.

11. Account Suspension & Termination

KV99 may suspend or terminate an account under the following circumstances:

  • Violating these terms and conditions.
  • If evidence of fraud or suspicious activity is found.
  • If false information is found during KYC verification.
  • Accounts with no activity for an extended period (12 months) will be marked as inactive.

Users may also request account closure at any time by contacting customer support. Please withdraw all eligible balances before closing your account.

12. Privacy & Data Protection

KV99 treats the protection of your personal data as its highest priority. We use industry-standard SSL encryption and security measures to keep your information safe.

  • Your information is never sold to third parties.
  • Information may be shared when required by law or upon request by a regulatory authority.
  • Cookies and analytics tools are used to improve the user experience.

For more details on our privacy practices, please visit our Privacy Policy Page page.

13. Changes to Terms

KV99 reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email address or mobile number.

  • Updated terms take effect from the date they are published on the website.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request to close your account.

14. Contact & Dispute Resolution

If you have any questions or concerns regarding these terms, please contact our customer support team:

  • Email: support@kv99.plus
  • Live Chat: Available 24/7 on the website and app.

All disputes will first be addressed through mutual discussion. KV99 will provide an initial response within 48 hours of a complaint being raised. Complex cases may take up to 7 business days to resolve.

Support Hours: Our customer support team is available 24/7 in Bangla.

Read the terms? Get started now.

Register with KV99 and enjoy a safe, transparent, and exciting gaming experience.

বাংলা